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Retail Operations Specialist (Stockholm) – full-time

Location

Stockholm

Level

Mid-level

Department

Retail HQ

Employment type

Full-Time

Apply now

TOTEME is a Swedish fashion house founded in 2014 by Elin Kling and Karl Lindman.From the studio in Stockholm, the label explores the appeal of a modern uniform throughdistinct design cues, meticulous craftsmanship and methodic repetition. TOTEME is a conscious label committed to making decisions that work in favor of people, animals and thePlanet.

TOTEME is looking for a Retail Operations Specialist to join our Retail team in Stockholm. In this role you will oversee the operations of our retail spaces and support with new store openings. You will work closely with the Store Managers and the Supply Chain and Planning teams and will report to the Head of Retail.

ROLE

  • Monitor the stores’ stock levels, deliveries and replenishment, ensuring stock integrity.
  • Oversee and optimize store operations and related costs.
  • Track and report on the stores at global and individual levels.
  • Serve as a liaison between the Logistics team and the stores, coordinating shipment deliveries and carriers and planning for holidays.
  • Oversee in-store security checks and security maintenance.
  • Encourage the use of tools and systems to drive operational excellence and improve communications, including point of sale (POS) and Radio Frequency Identification (RFID) technologies and other retail programs or applications.
  • Keep an inventory of and order packaging and supplies for the stores.
  • Identify and address refurbishment or furniture replacement issues in the stores.
  • Partner with the Head of Retail, VP North America and Store Managers to ensure budget and expense compliance for operations.
  • Manage relationships with third-party vendors for services such as security systems, internet, cleaning and maintenance.
  • Execute and support the planning and communication of other operational activities, such as price changes, promotions, and tagging.
  • Ensure that insurance requirements are met and that policies are up to date.
  • Participate in and contribute to TOTEME’s social and environmental sustainability strategy. 

YOUR PROFILE

  • Minimum two years of experience in luxury and/or retail environments, in-store experience is a plus.
  • Experience with international retail operations, particularly in the United States.
  • Hands-on experience with workflow tools, programs and POS systems, including Asana and Microsoft Word, PowerPoint and Excel.
  • Excellent organizational and numerical skills.
  • Fluent in spoken and written English. 

ABOUT YOU

  • A strong understanding of luxury retail and the fashion industry.
  • Excellent project management skills with the ability to multitask, prioritize and meet deadlines.
  • Solid and thorough analytical skills.
  • Structured and proficient in addressing challenges.
  • Excellent communication skills.
  • Ability to work independently and to adapt in a fast-paced, changing environment.
  • High attention to detail.

This is a full-time position based at TOTEME's Stockholm office, with an immediate start date.

TOTEME stands against any form of discrimination and strives to be an inclusive brand and workplace. We welcome applications from all individuals, regardless of gender, sexual orientation, religion, ethnicity, race, or disability.

By applying to this position I agree with the privacy policy and allow TOTEME to contact me about future job opportunities for up to 3 years from submission. Find out more about our privacy policy here.